Privacy policy

Effective Date: December 6th, 2024

Sleep Thrillzzz (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website. It complies with legal requirements in the United States, Canada, and Europe.

1. Information We Collect

We may collect the following personal information from you:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment details
  • Cookies for marketing purposes

2. How We Collect Information

We collect your information during the following interactions:

  • When you create an account on our website
  • During the checkout process

3. Legal Basis for Processing Data (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: For marketing and promotional communications.
  • Contractual Necessity: To fulfill orders and deliver services.

4. Purpose of Data Collection

We collect your personal information for the following purposes:

  • To process and fulfill your orders
  • To deliver marketing and promotional campaigns

5. Sharing of Information

We only share your personal data with third parties as necessary to conduct our business:

  • Shipping Providers: To deliver your orders.

We do not sell or disclose your personal data to third parties for their own marketing purposes.

6. Use of Cookies

We use cookies on our website for marketing purposes. Cookies help us analyze user behavior and deliver targeted advertising.

Cookie Consent: When you first visit our website, we will request your consent to use marketing cookies through a cookie banner. You may accept or decline these cookies.

To manage your cookie preferences, visit our [Cookie Settings] page.

7. Data Retention

We retain your personal data indefinitely to ensure continuity in our marketing and promotional activities.

8. Data Storage and Processing

We process and store all personal data within the country where the user resides.

9. Your Rights

Under GDPR (Europe):

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): Request deletion of your personal data.
  • Restriction: Limit how we process your data in certain situations.
  • Data Portability: Request a transfer of your data to another organization.
  • Withdraw Consent: Opt out of marketing communications at any time.

Under CCPA (California):

You have the right to:

  • Know: What personal information we collect, use, and share.
  • Delete: Request deletion of your personal data.
  • Opt-Out: Decline the sale or sharing of personal information.

To exercise your rights, please contact us at hello@sleepthrillzzz.com. California residents may also visit our [Do Not Sell or Share My Personal Information] page to opt out.

10. Security Measures

We employ the following security measures to protect your personal data:

  • Secure payment processors to handle all transactions safely.

11. Children’s Privacy

Our website is not intended for individuals under the age of 16 (Europe) or 13 (United States). We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child, we will delete it immediately.

12. Complaints and Contact Information

GDPR (Europe):

If you are located in the European Union and have concerns about our data practices, you have the right to lodge a complaint with your local data protection authority.

Contact Us:

For questions, concerns, or to exercise your rights under this policy, please contact us:

            8913 Town and Country Circle Knoxville, Tennessee 37923

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

14. Accessibility

We are committed to making this Privacy Policy accessible to everyone. If you require assistance accessing this policy, please contact us at hello@sleepthrillzzz.com.